As a Seller, once you deliver an order, you can mark the order delivered, notifying the Buyer and asking them to mark the order received to complete the transaction.
For organizations that have Payments enabled: an order must be paid for in order for the Seller to mark it delivered (the order status must be Active - Paid).
For organizations that have Payments disabled: an order must be Active in order for the Seller to mark it delivered.
This article is helpful if:
You are an Admin
You are posting something on the platform
Where is it done?
To find an order you received as a seller: click on Selling on the sidebar, then choose Orders.
Click View order to see the order you want to modify.
Click Mark item delivered at the top of the page to mark the order delivered.
Marking an order delivered does not complete an order, but it will notify the Buyer to mark the item received, which will complete the order.