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Mark an order received
Mark an order received

How to close out an order after you receive it by marking it complete

Keller Knoll avatar
Written by Keller Knoll
Updated over a week ago

As a Recipient, once you receive an item, mark the order as received to complete the transaction.


  • For organizations that have Payments enabled: an order must be paid for in order for the Seller to mark it delivered (the order status must be Active - Paid or Active - Delivered).

  • For organizations that have Payments disabled: an order must be Active or Active - Delivered in order for the Buyer to mark it received.

This article is helpful if:

  • You are claiming something on the platform

Where is it done?

  • When viewing an order


  1. To find an order you submitted as a buyer/recipient: click on Buying/Receiving on the sidebar, then choose Orders.

  2. Click View order to see the order you want to modify.

  3. Click Mark item received at the top of the page to mark the order received.

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